Terms of Service

Effective date: 14 October 2026.

1. Agreement

These Terms govern your use of the website, client portal and enquiry tools operated by KCASSA COMMERCIAL DIVERS ("KCASSA"). By accessing or using them you agree to these Terms. If you do not agree, do not use the website.

2. Enquiries, quotations and project contracts

Submitting an enquiry, receiving a reference number or obtaining an automated brief does not confirm price, availability, mobilisation, feasibility or acceptance of work. Any project proceeds only under a separately agreed written quotation or contract between authorised representatives. Its scope, payment, cancellation, insurance and delivery provisions govern that project; these website Terms do not invent or replace those provisions. Electronic communications may form part of the agreement where recognised by applicable Tanzanian law, including the Electronic Transactions Act, 2015.

3. Accounts and staff access

Provide accurate contact and company information, use an email address you control and keep credentials confidential. Confirming an email activates the account but does not independently confer staff privileges. Staff responsibilities are granted by the super admin to a particular confirmed email account. You must not share a staff login or act outside your assigned authority. Notify KCASSA promptly of suspected unauthorised use. Access may be suspended for unlawful activity or misuse.

4. Acceptable use

You must not attempt to access accounts, enquiries or documents belonging to others; interfere with the security or operation of the website; upload malicious code; or use the website in breach of the Cybercrimes Act, 2015 or any other law of Tanzania.

5. Submitted information and documents

You must be entitled to share the material you submit, including vessel information and third-party personal data. Ownership is not transferred to KCASSA. You authorise processing and use reasonably necessary to assess and respond to your request and, where agreed, perform the project. Confidentiality requirements or restricted technical data should be discussed before submission; the public contact form is not a substitute for a separately agreed confidentiality arrangement.

6. Automated briefs

Briefs drafted by the assistant may contain errors and must be reviewed by you before submission. They are not professional engineering, diving or safety advice.

7. Intellectual property

All website content, including text, photographs, films, logos and design, belongs to KCASSA or its licensors. Some films are general illustrative imagery and do not record specific assignments. You may not reproduce content without written permission.

8. Limitation of liability

The website is provided "as is". To the fullest extent permitted by law, KCASSA is not liable for any indirect, incidental or consequential loss arising from use of, or inability to use, the website. Nothing in these Terms excludes liability that cannot be excluded under Tanzanian law.

9. Website availability and changes

The website may be interrupted for maintenance or circumstances outside our control. Use the published telephone or email contacts for urgent operational matters. Revised Terms take effect from the stated date for future website use and do not retrospectively change an existing project contract. Privacy and browser-storage matters are addressed in the separate Privacy Policy and Cookie Policy.

10. Governing law and disputes

These Terms are governed by the laws of the United Republic of Tanzania. The parties shall first seek to resolve any dispute amicably; failing that, the courts of Tanzania have exclusive jurisdiction. Contact: kcassacommercialdivers@gmail.com.